Bridgepoint Services (BPS) (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information.

1. Who We Are

Bridgepoint Services (BPS) is a UK-based company providing research and administrative support in relation to dormant or unclaimed bank, insurance, and pension assets.

We are not a bank, insurer, pension provider, or government body.

2. What Data We Collect

We may collect and process the following information:

• Name

• Contact details (email, phone, address)

• Date of birth

• National Insurance number (where required)

• Previous names and addresses

• Employment history (for pension tracing)

• Estate or executor information

• Copies of identification documents

• Any other information you provide to us

3. How We Collect Data

We collect personal data when you:

• Submit an enquiry

• Provide written authority

• Provide documents or information

• Communicate with us

4. Why We Use Your Data

We process your personal data for the following purposes:

• To carry out asset research and tracing

• To prepare claim information packs

• To provide submission guidance

• To communicate with you

• To comply with legal obligations

• To prevent fraud and misuse

We do not use your data for unrelated marketing.

5. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests in providing our services

6. Sharing Your Data

We may share your information with:

• Banks, insurers, pension providers, and administrators

• Tracing databases and public record providers

• Identity verification services

• Legal or regulatory authorities where required

We only share data necessary to carry out authorised research or comply with the law.

We never sell your data.

7. International Transfers

Some service providers may be located outside the UK. Where this occurs, we ensure appropriate safeguards are in place.

8. Data Security

We take reasonable steps to protect your information from unauthorised access, loss, or misuse, including secure storage and restricted access.

9. How Long We Keep Data

We retain personal data only for as long as necessary to provide our services and meet legal or regulatory obligations.

10. Your Rights

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of data

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent

To exercise these rights, contact us.

11. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO).

12. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

Bridgepoint Services (BPS)

13. Important Notice

Bridgepoint Services (BPS) is not a bank, insurer, pension provider, or government body. Clients can claim assets for free themselves. We do not handle or receive client funds and provide research and administrative support only.